Contact us

To contact Fujisawa City Tourist Association, please use the below form.
After looking into your inquiry we will get back to you.

Note: We can only accept inquiries in English or Japanese.
Note: For inquiries relating to hotel reservations or accommodation, etc., please contact your chosen accommodation provider directly.

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1.Personal Information Protection Policy

The Fujisawa City Tourist Association respects the privacy of users browsing this site, and we endeavor to make this a safe site to use. Name, address, telephone number, email address, and any other information that can be used to identify an individual, are handled in accordance with the “Fujisawa City Tourist Association’s Rules for Protecting Personal Information.”

2. Gathering of Personal Information

Most content on this website can be accessed without the need to reveal any personal information.
However, access to some content requires users to enter details such as name, address, telephone number, and email address, etc. When users enter personal information on this site, it is done so via an SSL encrypted inquiry form. By authenticating and encrypting the data, the personal information of our users can be transmitted securely.
Our site also uses cookies to help us offer users a better browsing experience. Cookies are used by web servers to identify user’s computers, however they do not gather information that is specific to any individual.

3. Use and Disclosure of Personal Information

Personal information collected via this site is used only for the purposes specified in relation to dealing with inquiries or requests. With the exception of cases whereby the individual concerned provides consent, or where otherwise required by the law, and in accordance with “Fujisawa City Tourist Association’s Rules for Protecting Personal Information,” we do not use or disclose any personal information other than for its intended purpose.

4. Management of Personal Information

The management of personal information is strictly governed, and measures are in place to prevent leakage, loss, and falsification. Any personal information that is not required is promptly and securely disposed or erased.

5. Changes to the Privacy Policy

Any information relating to changes to our privacy policy will be posted on this homepage. Please be advised that we do not contact individual users to inform of these changes.

6. Inquiries Regarding Personal Information

Inquiries relating to personal information or our handling thereof can be made using the contact form on this website.

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For mobile devices, the latest version of Safari or the standard Android browser is recommended.